Warranty Claim Form - Elite Fitness

Quick Warranty Service online

For all warranty enquiries we prefer customers use our online enquiry form below, this ensures we can inform the correct service centre or service agent to contact you immediately with the correct information on hand to deal with your issue fast. Its often the case where customers call and enquire in relation to a warranty claim or parts query and we can't help unless we have the relative information, filling in our online forms helps to speed up the process by given us the required information. It can be for frustrating for clients to call and have a dozen questions asked with no answer being able to be given because their machines not on hand or they are at work. Most of the time we will have a solution for you before we call on how to get your machine fixed. Almost 30% of all faults to date have been fixed over the phone by recalibration or simple fixes and checks the customer can do themselves.

Using the Quick serve option is simple. Fill in the required fields and zap it through and you should receive a call or an email response same day or within 24hours (excluding weekends and public holidays).

Elite Fitness Warranty Claim Form
Please fill out this form if you have bought a product from Elite Fitness outlet and would like to make a warranty claim. (* = required fields. Please be detailed as much as you can)
Customer Account Name*:
Address where product is held*:
Telephone*:
Mobile*:
Email address*:
Where was the item purchased*:
Was it bought on Finance?:
If so which company?:
Nearest Service Agent*:
Warranty Details
Date of Purchase*:
Invoice No*:
Equipment Serial No*:
Equipment Manufacturer/Brand*:
Equipment Model*:
Supplemental Information
Number of People who use the item:
Weight of the heaviest user:
How many hours per week is the item used?:
Has any maintenance or previous repairs been carried out?:
Please provide a short explanation of the fault*:

Terms and Conditions
All our warranties are back to base. If you wish for a technician to attend your premises or home, an hourly traveling charge or callout fee may apply. For all call outs payment details are required prior to attending the site. A rough estimate of costs can be provided at callout.
I have read and accept the terms and conditions of the above acceptance of terms and conditionsAcceptance
First Name:
Last Name: